Frequently Asked Questions

If you need help you are always welcome to call. Meanwhile, we have a list of frequently asked questions and answers. We strive to give you the best experience possible. Click a question below to view the answer. 

 

719-372-6831

It is recommended that you keep your dog on his or her normal diet during their stay with us. If for some reason you forgot to bring dog food we do provide food for your pet.

Your dog will adjust quickly to their routine here at KLB Kennel. It is best to prepare your dog for their stay with us by getting them into a routine prior to boarding. Ensure that your dog is eating a routine and healthy diet and are getting adequate rest. We work hard to make your pet’s stay as enjoyable as possible and are confident they will feel right at home!

We’re glad you asked! KLB Kennel is known for our spacious kennels that allows for multiple pets. Our largest kennel can accommodate up to 4 dogs and gives your dog extra room to stretch their paws and unwind!

We provide multiple services to make your dog’s stay a pleasant one. We offer exercise time in our 60,000 sq ft enclosed play area, play time with one of our trained staff, or cuddle time for the small dogs that just need some extra attention.

Yes, KLB Kennel has indoor heating for those cold winter months as well as air conditioning for when the temperatures start to rise.

We are open 7 days a week with varying times.

Monday-Friday 7:30 a.m. to 6:00 p.m.
Saturday 8:00 a.m.-5:00 p.m.
Sunday 3:00 p.m.-6:00 p.m.

You are charged for the day you drop off no matter the time of drop off. You are not charged for the day you pick up your pet as long as you pick up before 12:00 p.m. Any pick ups after 12:00 p.m. will be charged that day’s stay. You will be charged for pick up on Sunday as we are open between 3:00pm-6:00pm.

We would love to show you around our kennel! Please give us a call before you plan to arrive so that we have someone available to show you around.

We require that your dog be current on the following vaccinations: Rabies, Bordetella, Parvo/Distemper.

Yes, we are able to provide medication to your dog. We require that you provide us with detailed instructions before administering any medication. Fees may apply to special needs pets.

During check-in/check-out time, because of new faces coming in and everybody wanting to say "hi", the Kennel can get a bit noisy. As soon as everyone is in and settled, then the noise subsidies and everyone quiets down. During your pet's stay it is rarely noisy, only when a new face comes to check-in/check-out is there any noise. We also play stereo music to help everyone stay calm and comfortable.